Analytics 5 min read

Measuring and monitoring healthcare KPIs with BI

Best practices and strategies
Table of Contents


The healthcare industry is a complex ecosystem that relies on data to improve patient care and outcomes. But measuring performance can be difficult for many organizations, especially when it comes to managing KPIs (key performance indicators) for various aspects of the business. BI tools can help you achieve your KPIs easily by providing the information you need in one place. Here are some best practices for using BI solutions in healthcare:

A successful strategy to meet your KPIs requires planning, a change in mindset, and the right tools

You should be measuring KPIs that are specific and actionable. A good metric will help you identify what’s working or not working in your organization so that you can make changes quickly. For example, if one of your KPIs is “number of patients who visited their doctor,” but there are no processes or systems set up to track this data or report it back to management—you’ll have difficulty knowing whether or not it’s effective at improving patient satisfaction over time because there isn’t any way for anyone else besides those who created the metric itself (and even they may not know how well their efforts are going)

The top healthcare KPIs you should be tracking

In healthcare, patient satisfaction and engagement are two of the most important KPIs to track. The goal of patient satisfaction is to improve the quality of care provided to patients, while employee engagement measures how much employees feel like they’re valued at their workplace. Patient safety metrics include reporting incidents such as falls or infections in order to keep people safe from harm on an ongoing basis. Clinical quality metrics include various aspects related to treatment outcomes (i.e., deaths) for different types of diseases or injuries sustained by patients during hospital stays; these can be used as indicators for whether a hospital system is performing well overall when compared against other facilities around the country with similar demographics and resources available.

Cost containment strategies are also critical when it comes to measuring cost-effectiveness within an organization—this includes looking at expenses associated with hiring new employees so that any savings resulting from better performance can be reinvested back into operations instead of wasting them away uselessly.*

How to use BI software to measure and manage KPIs

You’ve probably heard the term “BI” before, but what exactly is it? BI stands for Business Intelligence. It’s a type of software that enables companies to analyze and visualize data in order to gain insight into their operations. As an example, let’s say you have a social media platform where users can post messages about their experiences with your company or products. You could use BI tools like Hadoop (a distributed file system) or Spark SQL (a fast-and-frugal data processing engine) to analyze these posts, determine what content is most popular among them, and then look at each post individually—all without having any prior knowledge about how many people are reading each message or where they live in real-time!

Choosing the right BI tool for your needs

When you’re choosing a BI tool, there are a few things to keep in mind. First, make sure that it will meet your KPIs and reporting requirements. Second, make sure the tool is easy for your staff to use and adapt. Thirdly, make sure it can integrate with other tools you need (like CRM or ERP) so they’re all working together smoothly.
Finally—and this may seem obvious but we’ll say it anyway—don’t choose an open-source platform just because it sounds cool! The pros at our firm have been using Oracle Business Intelligence for years now; they know how powerful these solutions are when used properly

Healthcare leaders need information from data to make informed decisions that lead to success

As healthcare leaders, you know that data is the new oil. Data is the new currency, gold, and energy source. It’s a vital part of your organization’s success that can’t be ignored or neglected.

You also know that when it comes to data-driven decision-making, most people struggle with how much information they need—and how much they actually use in making their decisions. In addition to being able to properly interpret the information they find through BI tools (which we’ll dive into later), healthcare leaders need access not only at an individual level but also across departments within an organization so they can make informed decisions together as part of an overall strategy for improving patient outcomes through better care coordination among providers who specialize in different areas such as internal medicine versus psychiatry–or any specialty area where there might be gaps between what one provider knows vs another provider knows due simply because they’re located far apart from each other geographically speaking.”


Healthcare leaders need data to make informed decisions that lead to success. By using BI software, they can easily monitor and manage KPIs through their organization’s key performance indicators (KPIs) and other metrics.

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