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Building custom service platforms that turn scale into advantage

50k booking in 2ssnap

Turn fragmented local services into seamless lifestyle experiences - from discovery to booking to delivery

Upper slant
The challenge in lifestyle platform isn't just connecting supply with demand - it's understanding the interconnected nature of modern lifestyle choices and orchestrating seamless experiences while maintaining personalization at scale.
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Transforming Every DepartmentMuscle

Impact Across Your Lifestyle Platform

#customers

  • AI-powered service recommendations
  • Instant booking confirmation
  • Real-time availability updates
  • Dynamic pricing optimization
  • Integrated loyalty programs
  • Seamless multi-service scheduling

#serviceproviders

  • Smart scheduling management
  • Real-time demand forecasting
  • Dynamic pricing tools
  • Performance analytics
  • Client relationship management
  • Revenue optimization

#operations

  • Provider onboarding automation
  • Quality control systems
  • Service delivery tracking
  • Resource optimization
  • Performance monitoring
  • Exception management

#marketing

  • Personalization engine
  • Campaign automation
  • Customer segmentation
  • Retention analytics
  • Influencer management
  • Attribution modeling

#businessteam

  • Real-time marketplace metrics
  • Supply-demand analytics
  • Revenue tracking
  • Quality monitoring
  • Growth analytics
  • Market expansion planning
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lightning

Supercharging your platform

Power
lightning

Empowering Your Lifestyle Marketplace Platform With

Customer Engagement

  • Personalized customer journeys
  • Smart loyalty programs
  • Automated retention campaigns
  • Customer feedback management
  • Service history tracking
  • VIP customer management

Resource Management

  • Advanced staff scheduling and rotation
  • Skills-based assignment
  • Performance tracking and incentives
  • Leave management
  • Training and certification tracking
  • Resource utilization optimization

Business Operations

  • Multi-location management
  • Inventory tracking
  • Service delivery standardization
  • Quality control systems
  • Cost center analysis
  • Resource optimization

Analytics & Business Intelligence

  • Customer behavior analysis
  • Staff performance metrics
  • Revenue analytics
  • Location comparison
  • Service optimization insights
  • Custom reporting

Enterprise Integration

  • POS system integration
  • ERP/accounting system connection
  • CRM integration
  • Payment gateway integration
  • HR system integration
  • Custom API development

Brand Experience Management

  • Consistent brand experience across devices
  • Customized booking flows matching your brand
  • Branded customer communications
  • Custom service offerings and packages
  • Integrated loyalty programs
  • Brand-specific analytics

AI-Powered Experience Engine

  • Lifestyle pattern recognition
  • Service bundle recommendations
  • Predictive scheduling
  • Personalized pricing
  • Provider matching
  • Demand forecasting

Social Commerce Integration

  • Social media booking
  • Influencer collaboration tools
  • UGC integration
  • Social proof automation
  • Community features
  • Viral mechanics

Customer Engagement Suite

  • Loyalty program management
  • Personalized communications
  • Review solicitation
  • Referral automation
  • Re-engagement tools
  • Feedback analysis

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When You've Outgrown Third-Party Platforms

Platform Constraints

  • Mindbody's restricted customization for unique service models
  • StyleSeat's basic analytics lacking provider success predictions
  • Vagaro's limited multi-location management
  • Booksy's inflexible booking workflows
  • Square's basic marketplace features

Customer Experience Limitations

  • Basic recommendation engines lacking lifestyle context
  • Limited support for multi-service bookings
  • Restricted integration with modern payment methods
  • Basic loyalty programs missing personalization
  • Limited social features

Operational Bottlenecks

  • Manual provider onboarding processes
  • Limited quality control tools
  • Basic demand forecasting
  • Restricted analytics capabilities
  • Limited multi-market support
upward slant

looking for custom platform that is as unique as your brand

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beyond just development

Our Architectural Difference

We go beyond traditional marketplace development by focusing on foundational decisions that transform service delivery:

  • Separation of Concerns: Clean separation between marketplace logic, service management, and user interfaces means you can modify booking flows, add service categories, or revamp provider tools without touching other parts
  • Clearly Defined Project Structure: Each feature like bookings, payments, or provider management lives in its own module with standardized interfaces - making it faster to add new features and easier to track down issues
  • Declarative Paradigm: Complex marketplace rules become simple configurations instead of code. Your team defines what they want, and the system handles the implementation

Our Marketplace Domain Expertise

Having built platforms across wellness, beauty, dining, and entertainment services:

  • Service Experience Design: Not just bookings, but the entire service journey - from discovery and scheduling to delivery and follow-up engagement
  • Provider Success Architecture: Deep expertise in building systems that handle complex scenarios - from multi-location management and dynamic pricing to quality control and provider analytics
  • Growth Infrastructure: Tested patterns for scaling every aspect - from handling booking spikes and seasonal demand to managing multi-market expansions and new service categories

Our Trust & Safety Framework

Our Trust & Safety Framework

Our Trust & Safety Framework is designed to provide a secure, seamless, and trustworthy experience for both service providers and customers. By implementing multi-layered checks and protections, we ensure that every interaction on our platform is safe, reliable, and high-quality.

  • Provider Verification
  • PCI DSS compliance
  • GDPR/CCPA compliance
  • Data encryption
  • Identity verification

Frequently asked questions

We implement a phased migration approach where both systems run in parallel until the transition is complete. Your customers keep their profiles, history, and loyalty benefits while gaining access to new features, ensuring zero disruption to your business operations

Have questions?

Have more questions?

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Ready to Transform Your Lifestyle Services Platform?

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book a 30 min
strategy session

Connect with our Lifestyle Services Platform Experts who have engineered technology behind some of the fastest-growing lifestyle service marketplaces brands.

we'll explore:

  • Current platform capabilities assessment
  • Market expansion opportunities
  • Technical scaling strategies
  • Success stories from similar platforms

Let's talk