Senior Key Accounts Manager

The Opportunity

We are looking for an experienced Senior Key Accounts Manager, who will be responsible for managing key accounts, maintaining a long-term relationship with accounts and maximizing sales opportunities within them.

What You’ll Do

• Build a complete understanding of the client’s needs and expectations
• Develop a long-term and trusting relationship with key stakeholders
• Resolving client’s key issues and complaints
• Managing communication between client and internal stakeholders
• Staying on top of client’s needs, vision, IT roadmap and any anticipated deviations
• Develop an in-depth understanding of the account, their business, and key stakeholders
• Improving per account revenue by effective up-selling and cross-selling
• Grab a higher share of client’s annual IT spend by pitching relevant services and broadening their required product portfolio base
• Track delivery timelines and quality to ensure the highest quality of deliverables are being produced on time
• Presenting reports to senior management on account progress, goals and quarterly initiatives

Who will be a good fit

• Able to mentor, encourage and lead a team
• Ability to analyze data and sales statistics and translate them into better strategy
• Strong negotiation skills, with ability to follow-through on client contracts
• Proven results of delivering client solutions and meeting sales goals