Challenges and Requirements

In 2016, the Reserve Bank of India (RBI) introduced a new series of currency notes ranging from INR 10 to INR 2,000, each embedded with distinct features to enable easy identification. For visually impaired users, tactile markers and embossments on the notes acted as visual cues to identify denominations. However, with regular circulation, these tactile features often fade away, creating difficulties for individuals who rely on touch-based identification.

To address this challenge, the RBI sought a technology-driven solution. The key requirement was to develop a mobile application that would enable visually and hearing-impaired users to identify currency denominations using voice/sonic feedback and vibration patterns. Following a rigorous partner selection process, the RBI chose Unthinkable as its technology partner, entrusting the team with both the technical and functional execution of the project.

To successfully develop the currency denomination identifier, Team Unthinkable was expected to deliver the following:

  • Design an intuitive and user-friendly interface that aligns seamlessly with RBI’s brand identity, ensuring clear messaging and easy navigation for end users.

  • Leverage advanced artificial intelligence techniques to accurately identify currency denominations, even under varying lighting conditions or when notes are soiled or worn.

  • Integrate multilingual support to improve accessibility for visually and hearing-impaired users across diverse regions.

  • Implement robust security protocols to protect the application from vulnerabilities and potential data breaches.