TABLE OF CONTENT
A leading healthcare institution in New York, managing 39 multidisciplinary research and education institutes. With a network of over 7,000 physicians across general practice and specialties, the hospital handles a massive volume of 150,000 inpatient admissions and 500,000 emergency department visits monthly. Their critical cardiac care unit specializes in treating ST-Elevation Myocardial Infarction (STEMI) patients, where time-to-treatment directly impacts survival rates.
In STEMI cases, where the 90-minute door-to-balloon time guideline is critical for patient survival, the hospital faced several operational challenges:
Leveraging a low-code development approach, we designed and implemented a cutting-edge mobile-based emergency response system. This comprehensive solution seamlessly integrates advanced technologies to ensure rapid, accurate, and efficient responses to medical emergencies.
Our solution includes native iOS and Android applications tailored for both field and hospital teams. These applications facilitate real-time ECG image capture and transmission, enabling immediate diagnosis and response. By adhering to HL7-compliant data transfer protocols, the platform ensures secure and standardized communication between devices and systems. Additionally, a GPS-enabled ambulance tracking system enhances the visibility of ambulance movements, while a secure messaging system supports seamless communication across teams.
To streamline workflows and ensure data security, the system employs a role-based access structure:
The administrative control center is a robust EMS-integrated panel that provides enhanced oversight and control. It features comprehensive user management and access control mechanisms, allowing administrators to tailor permissions and roles effectively. Pre-procedural metrics analysis ensures that the system provides actionable insights to improve patient outcomes. The patient dashboard and case tracking modules provide a holistic view of each case, ensuring no detail is overlooked. Performance monitoring and detailed reporting tools enable administrators to evaluate system efficiency and identify areas for improvement.
By digitizing the emergency response workflow, we helped transform STEMI patient care from a time-consuming, manual process to a streamlined, technology-driven system. The solution not only improved patient outcomes but also enhanced operational efficiency and team coordination.
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