Join Us

Accelerating STEMI Response Through Mobile Innovation
Learn how a leading NY hospital revolutionized STEMI patient care, achieving 47% faster response times through innovative mobile technology. Discover the transformation of emergency cardiac care through digital innovation.

TABLE OF CONTENT

About the Client

A leading healthcare institution in New York, managing 39 multidisciplinary research and education institutes. With a network of over 7,000 physicians across general practice and specialties, the hospital handles a massive volume of 150,000 inpatient admissions and 500,000 emergency department visits monthly. Their critical cardiac care unit specializes in treating ST-Elevation Myocardial Infarction (STEMI) patients, where time-to-treatment directly impacts survival rates.

Critical Minutes: The STEMI Challenge

In STEMI cases, where the 90-minute door-to-balloon time guideline is critical for patient survival, the hospital faced several operational challenges:

1. Manual Communication Workflow

  • Paramedics required multiple phone calls to relay patient information
  • No direct method to transmit ECG images to cardiology teams
  • Delayed coordination between field staff and hospital teams
  • Critical time lost in verbal transmission of patient vitals

2. Field-to-Hospital Disconnect

  • No real-time tracking of ambulance location
  • Hospital teams couldn't prepare adequately without advance information
  • Limited visibility into patient condition during transport
  • Difficulty in managing multiple STEMI cases simultaneously

3. Resource Management Issues

  • Inefficient coordination between emergency response teams
  • Challenge in meeting the 90-minute door-to-balloon time requirement
  • Lack of standardized communication protocols
  • No system for performance monitoring and improvement

Transformative Digital Solution: Revolutionizing Emergency Response Systems

Leveraging a low-code development approach, we designed and implemented a cutting-edge mobile-based emergency response system. This comprehensive solution seamlessly integrates advanced technologies to ensure rapid, accurate, and efficient responses to medical emergencies.

1. Integrated Mobile Platform

Our solution includes native iOS and Android applications tailored for both field and hospital teams. These applications facilitate real-time ECG image capture and transmission, enabling immediate diagnosis and response. By adhering to HL7-compliant data transfer protocols, the platform ensures secure and standardized communication between devices and systems. Additionally, a GPS-enabled ambulance tracking system enhances the visibility of ambulance movements, while a secure messaging system supports seamless communication across teams.

2. Role-Based Access System

To streamline workflows and ensure data security, the system employs a role-based access structure:

  • Alarm Initiator (Referrer): This interface equips field staff to initiate emergency transfer requests and share critical ECG data with ease.\
  • Hospital Team (Acceptor): Designed for the cardiology team, this interface supports case evaluation, facilitates decision-making, and provides status updates throughout the process.
  • Transfer Center: A dedicated dashboard enables ambulance assignment and efficient case management.
  • EMS Interface: The EMS portal ensures real-time location sharing and facilitates communication among field teams. Additionally, an interactive group chat functionality fosters better team coordination and decision-making during emergencies.

3. Administrative Control Center

The administrative control center is a robust EMS-integrated panel that provides enhanced oversight and control. It features comprehensive user management and access control mechanisms, allowing administrators to tailor permissions and roles effectively. Pre-procedural metrics analysis ensures that the system provides actionable insights to improve patient outcomes. The patient dashboard and case tracking modules provide a holistic view of each case, ensuring no detail is overlooked. Performance monitoring and detailed reporting tools enable administrators to evaluate system efficiency and identify areas for improvement.

Measurable Impact

1. Reduced door-to-balloon time by 47% through streamlined communication

2. Successfully monitored over 1,000 STEMI patients through the platform

3. Achieved 50% faster development using low-code approach

4. Completed project in 1.5 months instead of standard 3.5 months

5. Improved team coordination and resource utilization

Conclusion

By digitizing the emergency response workflow, we helped transform STEMI patient care from a time-consuming, manual process to a streamlined, technology-driven system. The solution not only improved patient outcomes but also enhanced operational efficiency and team coordination.

Ready to build something remarkable?

Let's discuss how our unique approach can help you create a digital platform that evolves with your users.