Frequently asked questions (FAQs)
- What does an IT consultant actually do?
IT consultants analyze your technology infrastructure, identify improvement opportunities, and provide strategic recommendations. We help align IT investments with business goals, solve complex technical challenges, implement new systems, optimize existing infrastructure, and guide digital transformation initiatives. Think of us as trusted advisors who bring expertise, objectivity, and industry best practices to your technology decisions.
- How much does IT consulting cost?
IT consulting costs vary based on project scope, complexity, and duration. Typical engagements range from $10,000 for focused assessments to $500,000+ for comprehensive transformation programs. We offer flexible engagement models including hourly rates ($150-$300), fixed-price projects, and retainer arrangements. Most clients see 3-5x ROI within 12 months through cost savings and efficiency gains.
- When should my company hire an IT consultant?
Consider IT consulting when facing technology decisions beyond internal expertise, planning digital transformation, experiencing frequent system issues, needing independent vendor evaluations, preparing for rapid growth, addressing security concerns, or seeking to reduce IT costs. Early engagement prevents costly mistakes and accelerates successful outcomes significantly.
- What's the difference between IT consulting and managed services?
IT consulting focuses on strategy, planning, and advisory services—helping you make better technology decisions. Managed services involve ongoing operational support—managing your systems day-to-day. Consultants provide roadmaps and recommendations; managed service providers execute daily IT operations. Many organizations benefit from both: consultants for strategic direction and managed services for execution.
- How long does a typical IT consulting engagement last?
Engagement durations vary widely. Quick assessments take 2-4 weeks, strategic planning requires 6-12 weeks, and transformation programs span 6-18 months. We structure engagements in phases with clear milestones, allowing you to evaluate progress and adjust scope. Most clients start with focused projects and expand based on results and evolving needs.
- Can IT consultants work with our existing team?
Absolutely! We complement your internal IT team, not replace them. Our consultants collaborate closely with your staff, transferring knowledge and building internal capabilities. We handle specialized tasks beyond your team’s capacity or expertise while empowering your people with tools, training, and best practices for long-term success.
- How do you ensure IT consulting recommendations are practical?
We ground recommendations in your reality—considering budget constraints, existing systems, team capabilities, and business priorities. Every strategy includes phased implementation plans, resource requirements, and risk assessments. We prototype solutions, validate approaches, and prioritize quick wins alongside long-term initiatives for balanced, achievable outcomes.
- What industries does Unthinkable Solutions specialize in?
We serve diverse industries including healthcare, financial services, e-commerce, retail, manufacturing, software/technology, and professional services. Our consultants bring cross-industry experience, applying best practices from multiple sectors to your unique challenges. This broad perspective helps us introduce innovative solutions your competitors haven’t discovered yet.






