Business Situation

The client collaborates closely with pharmaceutical companies, healthcare providers, and research organizations to help them make data-driven decisions for clinical trials and research initiatives that influence patient care, treatment effectiveness, and market strategies.

Clinical trials and research initiatives demand extensive data collection, organization, and analysis. However, the client relied on conventional, manual processes to conduct trials, which introduced inefficiencies in data management, delayed decision-making, and increased the risk of human error. These challenges reduced the accuracy of trial outcomes, slowed the overall research lifecycle, complicated regulatory compliance, and delayed the launch of new treatments. As a result, stakeholders often experienced delays in accessing critical insights, leading to missed opportunities and suboptimal decisions.

To address these issues, the client decided to build a comprehensive survey application tailored to the specific needs of its customers. The vision centered on an intuitive user interface, advanced analytics capabilities, and real-time data collection to ensure the platform effectively supported researchers throughout the trial process.

To bring this vision to life, the client partnered with Unthinkable as its technology partner. With deep experience in building custom healthcare software solutions, Unthinkable was well-positioned to transform the client’s idea into a market-ready product.

The key requirements were:

  • Develop an intuitive, easy-to-navigate application that enables researchers to create surveys and collect responses in real time.

  • Integrate robust security measures to protect sensitive survey data through encryption for data at rest and in transit, while ensuring regulatory compliance.

  • Build a user management system that allows researchers to invite collaborators, assign roles, and manage permissions across teams.

  • Implement a notification system that keeps users informed about survey progress, deadlines, and response rates, helping them stay engaged with their research projects.