Business Situation and Requirements
LokOS was growing quickly, but its platform struggled to handle the needs of a nationwide rural livelihoods program. With millions of records and thousands of SHGs, VOs, and CLFs on the system, performance began to slow down. The system’s single, tightly connected architecture caused it to slow down as data grew, making it harder for field teams to access or update records during busy periods.
Security and maintenance also became challenges. User authentication depended directly on the database, creating security risks and making access management harder. The codebase had become complex, so even small updates required significant effort. At the same time, weak verification processes caused data accuracy issues, making reliable reporting difficult and often requiring manual checks.
To fix this, the client partnered with Unthinkable. The aim was to transform the platform into a scalable and high-performance system that could handle millions of records without slowing down. It was also designed to improve security, simplify user authentication and access management, reduce system complexity, and ensure more accurate data and reliable reporting for field teams and stakeholders.
Their key requirements included:
Platform Audit & Assessment: Review the LokOS system carefully to find slowdowns, usability problems, and improvement areas.
Decoupled & Scalable Architecture: Redesign the system to separate it from the overloaded database, making it faster, flexible, and scalable.
Data Integrity & Accuracy: set up processes to keep data correct, reliable, and consistent for better trust and decisions.
Intuitive User Interface (UI): Make the UI simple and easy to use for bookkeepers, trans-approvers, and admins.
