Business Situation and Requirements
As a B2B payment solutions provider for retail businesses, the client sought to move beyond traditional POS systems and enable retailers to offer a more modern, digital shopping experience. But building a mobile platform integrated with the existing ERP and web portal was technically challenging and time-sensitive.
To bridge this gap, the client partnered with Unthinkable to build a fully integrated and implementation-ready platform. The aim was to create a system that seamlessly integrates online and offline operations, delivering a scalable, high-performance solution to simplify business processes, boost efficiency, and help the client grow over time.
Key requirements included:
Real‑time sales and inventory tracking to ensure accurate stock levels, low‑stock alerts, and automated reorder creation.
Seamless multi‑branch management with centralized stock visibility and easy inter‑store transfers.
Comprehensive reporting and analytics for real‑time performance insights, profit margin reports, and sales trends.
Customer management and CRM capabilities to capture customer data, purchase history, and boost loyalty.
E‑commerce and omnichannel integration to unify online and offline sales channels in one system.
Scalable, user‑friendly platform with secure cloud/offline functionality that supports business growth and reliable operations.
