Business Situation and Requirements
The client was using a system that needed upgrades to keep up with their growth. Development and testing were taking longer than expected, slowing down new feature releases and making it harder to meet market demands. They realized they needed expert support to improve efficiency.
They wanted to modernize their outdated architecture to make it more scalable and speed up development and testing. Their goal was to launch new features faster, stay competitive, and open up new growth opportunities.
To make this happen, the client partnered with Unthinkable. They trusted our experience in modernizing systems, and we delivered scalable, efficient solutions that sped up development, simplified testing, and supported their long-term growth.
Their key requirements included:
Redesign the Kitchen Display System (KDS) interface for better visibility and smoother restaurant workflows.
Improve POS integration to streamline restaurant operations across multiple systems.
Develop a comprehensive Developer Portal for seamless software testing by partners and aggregators.
Enhance the performance of the proprietary gScouts solution for faster competitor analysis.
Enable real-time decision-making through improved system efficiency and data insights.
Modernize the overall architecture to support scalability and faster rollout of features and updates.
