Frequently asked questions (FAQs)
- How much does it cost to develop a healthcare app, and how long does it take?
Healthcare app development costs vary, even for a basic telemedicine app to complex enterprise solutions with advanced features like AI diagnostics or comprehensive EHR integration. The timeline varies from 4-6 months for an MVP to 12-18 months for full-scale platforms.
Cost factors include app complexity, number of user roles (patients, doctors, admins), integration requirements with existing systems, compliance needs, custom features, and whether you need iOS, Android, or both. We recommend starting with an MVP to validate your concept with real users before investing in a full-featured application.
During our discovery phase, we’ll provide a detailed estimate based on your specific requirements, feature priorities, and budget. We also offer flexible engagement models including fixed-price projects, time-and-material arrangements, or dedicated team models to match your financial planning.
- How do you ensure our healthcare app is HIPAA compliant and secure?
HIPAA compliance and security are our top priorities, built into every phase of development. We implement end-to-end encryption for data in transit and at rest, role-based access controls, multi-factor authentication, comprehensive audit logging, automatic session timeouts, and secure cloud hosting on HIPAA-compliant servers (AWS, Azure, or Google Cloud).
Our security framework includes regular penetration testing, vulnerability assessments, and third-party security audits. We sign Business Associate Agreements (BAAs), maintain detailed compliance documentation, and follow HIPAA Security Rule requirements for administrative, physical, and technical safeguards.
Beyond HIPAA, we also ensure compliance with HITECH, GDPR (for international users), and state-specific healthcare privacy laws. Our team stays current with evolving regulations and implements security updates proactively. We conduct annual compliance reviews post-launch to ensure your app remains protected against new threats and aligned with regulatory changes.
- Can you integrate our healthcare app with existing systems like EHRs, labs, and pharmacies?
Absolutely! System integration is one of our core specialties. We’ve successfully integrated healthcare apps with major EHR platforms (Epic, Cerner, Allscripts, Athenahealth), laboratory information systems, PACS imaging systems, pharmacy networks, billing platforms, and medical devices.
We use industry-standard protocols including HL7, FHIR, DICOM, and custom REST/SOAP APIs to ensure seamless, real-time data exchange. Our integration approach ensures data consistency, eliminates duplicate entry, and provides clinicians with unified patient views across all systems.
Before development begins, we conduct thorough integration assessments to understand your existing technology ecosystem, identify potential challenges, and design optimal integration architecture. We also handle vendor coordination, obtaining API access, testing data flows, and ensuring compliance with all data sharing agreements and security protocols.
- What happens after the app launches? Do you provide ongoing support and maintenance?
Yes, we provide comprehensive post-launch support to ensure your healthcare app runs smoothly and continues meeting user needs. Our maintenance services include 24/7 system monitoring, bug fixes, security patches, OS compatibility updates (iOS/Android), performance optimization, server maintenance, and compliance audits.
We offer flexible support packages from basic maintenance (critical fixes only) to comprehensive managed services (proactive monitoring, feature enhancements, and strategic guidance). Most clients choose our monthly retainer model which includes priority support, regular health checks, and a dedicated account manager.
Beyond technical maintenance, we analyze user feedback and app analytics to recommend improvements that boost engagement and clinical outcomes. We also keep your app current with evolving healthcare regulations, new device compatibility, and emerging technologies. Your app is a long-term investment, and we’re committed to maximizing its value over time.
- Do you have experience building healthcare apps for our specific specialty or use case?
With 20+ years in healthcare technology and 200+ successful healthcare applications delivered, we’ve worked across virtually every medical specialty and use case. Our portfolio includes telemedicine platforms serving 500K+ patients, remote patient monitoring apps for chronic disease management, mental health counseling platforms, hospital EHR systems, medical device integration solutions, and healthcare marketplaces.
We’ve built solutions for cardiology, oncology, pediatrics, mental health, geriatrics, urgent care, home healthcare, physical therapy, and more. Even if we haven’t worked in your exact specialty, our healthcare-focused development process includes extensive discovery where we immerse ourselves in your clinical workflows, speak with your medical staff, and understand specialty-specific requirements and regulations.
We’d be happy to share relevant case studies and connect you with similar clients as references. Our deep healthcare domain knowledge means we ask the right questions, anticipate compliance challenges, and design solutions that truly fit clinical practice rather than generic software adapted to healthcare.
- What if our requirements change during development, or we want to add new features?
Healthcare is dynamic, and we expect requirements to evolve as you learn from users and market conditions change. That’s why we use agile development methodology with two-week sprints and continuous feedback loops. Changes are natural and manageable when caught early.
For minor adjustments within existing features, we typically accommodate them without additional cost during the sprint they’re identified. For significant scope changes or new feature requests, we’ll provide impact analysis including timeline and cost implications, then adjust the roadmap accordingly with your approval.
Our transparent change management process includes documented change requests, priority assessments, and regular backlog grooming sessions where you can reprioritize features based on business needs. We’ve found that this flexibility—combined with clear communication—leads to better final products that truly meet evolving market needs rather than building outdated specs frozen in time.






