Business Situation & Requirements
Managing prescriptions efficiently while adhering to evolving regulatory standards has become a major challenge for healthcare and pharmacy companies. The client observed that outdated, manual prescription transfers led to frequent delays, dispensing errors, and high administrative workloads. Their pharmacists were also burdened by time-consuming insurance claim processing, evolving regulations, and fluctuating medication pricing, all of which hindered efficient operations and timely, accurate patient care.
To bridge this gap, the client required a modern pharmacy management system that could digitize prescription transfers, automate critical workflows, and provide secure access to patient and medication data. Their goal was to enhance dispensing accuracy, streamline pharmacy operations, and deliver a more patient-focused experience. To achieve this, they partnered with Unthinkable, leveraging its healthcare IT expertise, regulatory knowledge, and user-centered approach to develop a scalable, compliant, and efficient digital health platform.
The key requirements are:
Discovery phase to understand client workflows, needs, and regulatory compliance requirements.
Design scalable software architecture and select an efficient, robust technology stack.
Develop an intuitive user interface for patients, pharmacists, and administrative personnel.
Implement security measures for data storage, including two-factor authentication, encryption, and HISO compliance.
Include prescription management, inventory tracking, alerts, and a patient health portal.
Establish role-based access controls to ensure data integrity, privacy, and security.
